UKGC Penalizes Caesars Casino Employees over License Failings

A after the UK Gambling Commission (UKGC) slapped Caesars Entertainment with a record fine, the regulator announced that it has also taken action against Personal Management License (PML) holders working at the casino operator year.

Issued by the UKGC, these licenses take place by those who occupy administration roles at UK-licensed gambling operators and therefore are in charge of these firms’ strategy and distribution of gambling operations, economic preparation, cost management, advertising, regulatory conformity, also it supply and safety.

In April 2020, the united kingdom watchdog hit Caesars, which runs casino properties across the UK, with a £13 million fine, citing “a catalogue of social duty, cash laundering, and client discussion failures.”

The Commission issued the fine that is hefty an investigation discovered serious violations in the way the penalized operator handled VIP patrons between January 2016 and December 2018.

Under the terms of their licenses, UK-facing companies are required to provide socially responsible services and to interact with any customer that shows signs of problem behavior that is gambling. In addition, they need to conduct supply of investment checks on the clients to stop cash laundering as well as other economic crimes frequently linked to the video gaming and sectors that are betting.

In one of the most serious instances detected by UKGC investigators, Caesars failed to interact with a patron who gambled away £323,000 in a 12-month period and displayed symptoms of gambling addiction.

In another instance, the major operator failed to carry out source of funds checks on a patron who was allowed to drop nearly £3.5 million at its properties over a period that is three-month.

Subsequent Investigation into PML Holders

The Gambling Commission established a investigation that is separate several PML holders at Caesars due to concerns that they might have failed to take all the necessary steps to ensure their actions were in full compliance with the terms of their licenses.

In a statement published on Wednesday on the website that is regulator’s it stated that after its probe, seven PML holders received permit warnings, two received advice to conduct letters, and three surrendered their licenses after notification they have been placed directly under review.

In addition, one PML owner surrendered their license while susceptible to the UKGC research but ahead of notification that their permit have been placed directly under review.

Another associated with the examined PML holders had their license revoked as a result of license that is unpaid. As many as 18 others received an advice to conduct letter outside the investigation.

Commenting on the Commission’s latest actions, Richard Watson Executive Director of the regulator, said that all PML holders “should be aware they manage.”

In that they will be held accountable, where appropriate, for the regulatory failings within the operators another event, the Commission revoked the permit of just one Caesars PML owner as a result of an altercation with a guest during the home he worked at. Source:

“Personal licence holders at Caesars Entertainment held to account”, (*)Gambling Commission Site(*), March 3, 2021(*)

Latest posts