Self exclusion issue with paddy power

I created an account with paddy power a week ago and yesterday they decided to self exclude me. I think they did it wrongfully. Basically i self excluded from betfair in 2015, and then paddy power merged with betfair in 2016. They said i am banned from paddy power because i self excluded from betfair in 2015.

Is this normal? It doesnt seem right to me. How can i be self excluded from a company that happened in 2015 before they merged?

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