Dacotah Dining Supervisor

JOB TITLE : Dacotah Dining Supervisor

DEPARTMENT :Dacotah Dining / Food & Beverage

REPORTS TO : Dacotah Manager

SUPERVISES : Dacotah Dining Staff

ESSENTIAL JOB FUNCTIONS:

 Directly supervise and coordinate activities of Dacotah Dining staff to ensure the delivery of quality products and service.

 Supervise daily department operations.

 Assume managerial duties and responsibilities in department manager’s absence.

 Work opposite shift of Dacotah Dining Manager as needed.

 Schedule and assign stations to department staff.

 Hire, train, review and discipline department staff as required.

 Maintain and enforce department policies and procedures.

 Promptly address all guest and team member concerns in a respectful and professional manner.

 Maintain current knowledge of service procedures, menus, Micros operations and seating chart.

 Maintain accurate payroll, personnel, cash handling and sales records.

 Assist with inventory control as needed.

 Alert department manager of any inventory shortages.

 Evaluate and adjust staff levels according to business needs.

 Promote a high level of morale, productivity and efficiency.

 Perform various lobby and dining area functions as needed.

 Perform other duties and responsibilities as assigned.

EXPERIENCE & QUALIFICATIONS:

 Prior food and beverage experience required.

 Prior supervisory experience required.

 ServSafe certification preferred.

SKILLS, KNOWLEDGE & ATTRIBUTES:

 Strong interpersonal and communication skills.

 Strong problem-solving and decision-making skills.

 Strong leadership skills.

 Strong point-of-sale and computer skills.

 Knowledge of casino and department policies and procedures.

 Knowledge of staff scheduling.

 Knowledge of menu and bar selections.

 Ability to work well and maintain composure under stressful conditions.

 Ability to inspire and motivate staff.

 Ability to maintain a flexible schedule..

 Ability to multi-task.

UNIVERSAL REQUIREMENTS:

 Possess a sensitivity to various cultures, including Native American cultures.

 Regular attendance and punctuality.

 Able and willing to work any changes in scheduled hours as business and staff levels dictate.

 Serve as a credit to Jackpot Junction Casino Hotel, and encourage others to do the same.

PHYSICAL DEMANDS:

Physical demands described here are representative of those that must be met by an employee in order
to successfully perform the essential job functions of this position. Reasonable accommodations will
be considered to enable individuals with disabilities to perform the essential job functions.

 Normal mobility throughout the facility.

 Ability to stand and walk extensively.

 Ability to bend and stoop.

 Ability to move dining room furniture.

 Ability to lift and carry up to 15 pounds.

ETHICS CODE:

As an employee of Jackpot Junction Casino Hotel, you may not offer, solicit or otherwise enter into

any agreement or transaction for personal use or advancement with any vendor or potential vendor.

There can be no conflict of interest between yourself and vendors or potential vendors.

DISCLAIMER:

This is not an exhaustive list of all the responsibilities, skills, duties, requirements, efforts or working

conditions associated with this position. While this job description is intended to be an accurate

reflection of the position in its current state, management reserves the right to review the job or to

require that other tasks be performed when circumstances change (i.e. emergency situations, rush jobs,

personnel changes, increased workload, technical developments, etc.).

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